We do offer this service. Please call us at (707-480-8220) for prompt customer service for your needs.
Yes. We do charge a $12.00 missed pick-up fee. Please remember to leave your laundry in the place where you specify in your profile before your pick up time.
Yes. We do offer dry cleaning, but it must be bagged separately and labeled / differentiated.
Have your order in its preferred bag(s) or garbage bag(s) in the designated area before your pick up time.
For business customers, the preparation is the same, but our driving team members will typically come into your receptions area or follow whatever specific guidance you enter in your pickup and delivery preferences.
We can serve most, but not all, customers with special sensitivities. This depends on the extent of the sensitivity.
We have scent free detergent options. Some customers provide a detergent that they know works for them and we keep it with their name on it.
We also add baking soda and/or vinegar with a scent free detergent to washers.
No problem. Just leave the laundry somewhere we can access it and then log into your account and edit your Pick-up/Delivery Instructions.

Feel free to ask us here